Option 1: Collaborative & Softened (Recommended) "Hi Paul! I’m doing my monthly interactive time review to make sure our billable vs. non-billable hours are categorized correctly. Regarding Jonathan Engineered Solutions ([link]), these tasks look more like Web Management (WM) than SEO. Since they aren't on a WM plan, this time should likely be marked as billable. I’m planning to update this for accounting, but wanted to check with you first—does that align with your understanding of the scope?" ===================================================== Option 2: Short & Direct (Best for Slack/Internal Chat) "Hey Paul, quick heads-up on the JES time logs ([link]). It looks like some WM work is being tracked as non-billable SEO time. Since they don't have a WM plan, I'm going to flip those to billable so accounting is accurate. Let me know if you have any concerns with that change!" ===================================================== Option 3: Process-Oriented (The "Expert" Tone) "Hi Paul, while reviewing our monthly time allocations, I noticed some entries for Jonathan Engineered Solutions ([link]) that fall under Web Management rather than SEO. To ensure we're capturing out-of-scope work correctly for clients without a WM plan, I'll be marking these as billable. Just wanted to keep you in the loop for your next client check-in!"